Finance Customer Support Representative

Job description

Sungevity is one of the world’s leading and fastest growing residential solar companies. Our success tracks to three priorities.

  1. We are obsessed with customer service and are committed to making the happiest customers in our, or any, industry.
  2. We are a technology-led business, renowned for inventing Remote Solar Design, and leading the solar industry with software innovations that make going solar easier and cheaper.
  3. Our business is designed to partner and grow with leading organizations.

Sungevity’s international office is based in Amsterdam, from where new international business is developed, and a fast-growing team of about 180 people work tirelessly to lead the "Rooftop Revolution". Our culture is fast-paced, passionate and fun. We have a “no drama” environment. We’re prepared for the fact that no two days will be similar on this adventure, and we’re committed to making the most of our opportunities, ourselves and each other.


What to expect?

Your main purpose in the role of Finance Customer Support Representative is to ensure a smooth financial advice process to our customers. Once customers have indicated to our sales representative that they are interested in financing for the purchase of their solar system, you will take over and advice and guide them further. This advisory process encompasses the first intake, a credit check, coordination and monitoring of the request at the bank partner, and handing over the customer to the sales representative again after the bank has approved the loan. During and after this process, you keep a tight administration of all steps taken. For this role you have to obtain FSMA Certification. To be permitted to obtain the certification you at least have to have a High School Degree;

    More specifically, your tasks will include:

    • Credit introduction support;
    • Financial advice to the customer;
    • Coordination role between Belgium office and Amsterdam office regarding the financing process;
    • Follow up status of the financing administration.

    Requirements

    Wishlist

    • You are a Belgium citizen;
    • You are a French speaker;
    • You are available for 3 days a week;
    • Already in procession of FSMA Certification is a plus.


    What we offer

    • Ability to make a real impact - see our impact report;
    • Competitive salary package, travel allowance and meal vouchers;
    • A blast to work at: fun colleagues, legendary parties;
    • A challenging job in an energetic, mission-driven and fast growing company and complementary training to obtain the FSMA certificate;
    • A very international work environment with colleagues from all over the world.