Application Manager Custom Systems

Job description

Do you like to be the expert on all our internally build software? Do you like to help people use our applications in the most effective ways, using day-to-day support and in-company training's? And, last but not least, do you want to play an important role in speeding up the energy-transition? 

Then this opportunity might be for you!

Sungevity is one of the world’s leading and fastest growing residential solar companies. Our success tracks to three priorities.

  1. We are obsessed with customer service and are committed to making the happiest customers in our, or any, industry. 

  2. We are a technology-led business, well known for inventing Remote Solar Design, and leading the solar industry with software innovations that make going solar easier and cheaper. 

  3. Our business is designed to partner and grow with leading organizations. 

Sungevity’s international office is based in Amsterdam, from where new international business is being developed and a fast growing team of about 180 people, works energetically on the Rooftop Revolution. Our culture is fast-paced, passionate and fun. We have a “no drama” environment. We’re prepared for the fact that no two days will be similar on this adventure, and we’re committed to make the most of our opportunity, ourselves and each other.

What to expect? 

Our IT department consists of three teams: Helpdesk/application management, Software development & Solution development. The Application Manager will be part of the Helpdesk/application management team. The whole IT department has 10 members now, and will be growing to 15 in the next couple of months. We work in an agile way, aiming to keep the time between designing a solution and having it online very short. We prefer simple over complicated solutions. The IT department is self-organising, and we expect you to actively participate in improving the team and our way of working. You will be reporting to the CTO in this role.

Your responsibilities 

  • You will be responsible for day-to-day managing of the following applications:

    • The iQuote - Our online digital interactive quote

    • MySungevity - Our customer portal

    • SugarCRM - Our internal CRM

    • Other (future) Monitoring-portals for monitoring large groups of solar-systems

    • Google DataStudio - Which we use for reporting about our business

  • Provide functional and technical day-to-day support to key users;

  • Configuration of the systems;

  • Provide trainings for business on use of the systems as required;

  • Provide improvement-ideas to the product owner;

  • Help with testing new functionalities. 


Wish list 

  • You’re able to work independently;

  • You have Higher Education thinking level (HBO); 

  • You are able to communicate effectively in English;

  • You like training people on how to use our applications;

  • You have affinity with IT, and have no problem understanding how applications work quickly;

  • You have experience with CRM systems and Google Data Studio.

The benefits 

  • A versatile, independent and challenging job;

  • A full-time contract with appropriate salary;

  • A collective pension scheme; 

  • Working in a mission-driven business where social commitment and a drive for top-notch professional execution and realism go hand in hand;

  • Heaps of inspiration: who can say that trail blazers in sustainability like Boyan Slat and Joris Luyendijk come to give presentations at their job?; 

  • Working on a healthy lifestyle: a delicious lunch including a salad bar, boxing classes, and yoga sessions;

  • A very international and informal work environment with pretty awesome colleagues from 15+ different nationalities. 

You can also send your application in Dutch! 

Interested? Please respond before the 25th of August!